1. Our End User Agreement.
The our end user agreement is set out below.
Please ensure that you have read the entire agreement carefully before accepting it by clicking "yes" where provided below.
By clicking on "i agree" below, you are agreeing to be bound by the terms of the our service end user agreement and end user software license agreement and you acknowledge that you have read, understood and agree to abide by and comply with all terms, conditions and notices contained in or referenced by these agreements, and that you have the authority to do so. If you do not agree to be legally bound by the terms and conditions of these agreements, click on "i disagree" below.
This agreement does not affect your statutory rights that may not be modified by contract, to the extent such modification is specifically prohibited by applicable law.
- Information about Our and the Our Services or any related product or service, You can't forward it unless and until the authority of the Our.
- All services mentioned on web site are based on speculation, however in any case or what so ever, delay happens Our would not be held liable.
- We don't guarantee that 100% your phone get unlocked using our service, as some times if phone is been tried before and its counter get locked, our provided code will not work and we don't offer refunds as suppliers been paid accordingly, so plz make sure before you buy our services.
- We take our work very seriously, in any part we found that any content of Our is been used, strict measures be taken against it.
2. Acceptance of Terms
You consent to use an electronic agreement to govern Your use of the agreement. You expressly consent to receiving all notices hereunder in electronic form, provided however this consent may be withdrawn at any time by contacting Our at the address set forth above (though, in some situations, Our may have no other means of providing notices to You, so termination of Your account may result from a request from You not to receive notices in electronic form).
The parties expressly agree that all performance under this Agreement and the resolution of disputes shall be conducted in the English language. If a translation of this Agreement into any other language is required by law, the English version will prevail to the extent that there is any conflict or discrepancy in meaning between the English version and any translation thereof we should not held liable in any case whatsoever.
All Third Party Services offered for use with the Our are provided to You through Your third party service provider(s) and shall be subject to Your agreement with such third party service provider(s). EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, Our SHALL HAVE NO LIABILITY WHATSOEVER TO YOU OR ANY THIRD PARTY CLAIMING BY OR THROUGH YOU, FOR ANY ISSUE RELATING TO THE THIRD PARTY SERVICES, LINKED SITES, OTHER SITES OR THIRD PARTY INFORMATION, INCLUDING WITHOUT LIMITATION, THE ACCURACY, TIMELINESS OR CONTINUED AVAILABILITY OF SUCH THIRD PARTY SERVICES OR THE CONTINUED INTEROPERABILITY OF THE THIRD PARTY SERVICES.
Any dealings with third parties conducted through us, the Third Party Services, Linked Sites or Other Sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and the third party. Our shall not be responsible or liable for any part of any such dealings.If you disagree in any content, you should leave the site immediately.
3. Acceptable Use Policy.
We provide all kinds of cell phone unlocking Codes, Factory Unlock Codes, Factory Unlock, NCK codes, Sim Locks, Gsm devices activations/credits.
e.g. iPhone, Nokia, Samsung, Blackberry, Sony Xperia, LG, HTC, Motorola, ZTE, Huawei, etc & more.
Credits & Activations of z3x pro, ATF, Chimera tools, Sigma Box/Sigma Key, SE Tool / LG Tool etc and more.
3.1. You must use all service by add funding.
3.2. You will eligible to submit your orders by self but you are unable to cancel any orders by self. Because, order cancellation not possible in our server.
3.3. We provide official unlocking services which is not void warranty. Bestven will have no liability in case warranty is voided.
3.4. We provide only unlocking codes/sim lock services. Bestven will have no liability for any kinds of activation.
3.5. Not to violate the laws, regulations, ordinances or other such requirements of any applicable Federal, State or local government.
4. Account Registration Agreement.
4.1. You are only allowed to have one Account at Bestven.
4.2. You must register with a valid email address.
4.3. You attest that you are of legal age (18 or over) to enter into this Agreement.
4.4. Registration fields will be locked after registration completed such as (Username, Email, First Name, and Last Name).
Above 4 fields are not editable after registration completed. If required any changes profile locked fields, you must request us with valuable reason. Ownership verification required.
4.5. Register with correct information.
If you have registered with wrong information, the account may suspend/block/close (Delete) without any notice. No effect if available funds in your account.
5. Service pricing.
Service price Updating...
6. Order Submission, Delay & Cancellation.
6.1. All orders processing only business working days (Monday to Friday).
6.2. Bestven will have no liability if wrong IMEI, wrong carrier, unlocked IMEI. Wrong IMEI, wrong carrier, unlocked imei submissions will be replied as Unlocked/Done, credits deducted from your account, no refund in case of this.
6.3. Orders will not process in case of orders submissions incorrect as service description requirements failed. Orders will be rejected without reason.
6.4. If detected unverified/unauthorized payments, orders will be rejected without reason. You must Submit Ticket in case of this.
6.5. If any services delay by our source with any reason, orders cancellation not possible anyway.
6.6. Orders submission day is not countable if service delivery time longer than 48 Hours. However, if service delivery time is less than 48 Hours, submission day is countable.
6.7. Unfortunately, orders cancellation not possible if order status shown 'In Process' Or 'Success'. However, you can request for cancel orders if Order status shown 'Waiting Action'.
6.8. API services orders cancellation not possible anyway until source reply. Most of services connected with api.
7. Customer Support.
7.1. Bestven provides customer support to you at no additional fee for issues related to Bestven services only.
7.2. Your conversation must be written in English.
8. Acceptable Payment, Currency & Fees.
All add funds will be deposited in your Bestven Account Login .All add funds credits are only for using our service.
8.1. Acceptable payment methods:
PayPal Mass Pay/Gift
Western Money transfer
8.2. Read before payments:
8.2.1. PayPal payment accepts through verified PayPal account only. Taxes are exclusive.
8.2.2. Currently we accept USD (Us Dollar) currency only.
8.2.3. We are unable to accept any unverified/unauthorized payments anyway. You must payment through a valid verified PayPal account. Use + Add Funds button to deposit fund via paypal. It will auto add fund to your account. Payment verification may required.
We are unable to accept Debit/Credit card right now. However, if you are a old member of gsmforum, we will investigate your account and may consider in case of.
PayPal payments with buyer must pay the transaction tax.
9. Refund Policy.
Bestven allows refunding the PayPal payments. Refund fee 0.30$ with each transaction will be not refundable.
9.1. Typically, auto refunding system available at Bestven, such as once reject your orders means credits will be refunded at your Bestven account.
9.2. Refund available by PayPal deposited funds. Refund fee will be applied.
9.3. No refund by PayPal mass pay/Gift deposited funds. You must use credits with services.
9.4. No refund byMoneyGram Transfer, Bank Transfer & Western Money Transfer deposited funds. You must use credits with services.
9.5. No refund by bKash deposited funds. You must use credits with services.
9.6. No refund in case of any service delay.
9.7. No refund in case of wrong imei submission/wrong carrier/bad request submission.
9.8. No refund with any kinds of calculated services if wrong codes supplied by our source. Includes services: Samsung Factory codes, HTC Factory codes, LG Factory codes, Huawei Factory Codes, ZTE Factory Codes, SonyEricsson Factory Codes, Motorola Factory Codes, Alcatel Factory Codes, Blackberry Factory Codes, Nokia ls3 lbf & Any Generic, NCK unlock code.
9.9. You must submit a Ticket for refund by clicking Submit Ticket & Select 'Billing' department to continue (You must login with your account & submit ticket. You must mention the Invoice No at ticket) & you must allow up to 1-3 working days to process your query.
10. Returns - Products Only
10.1 30 Day Return Policy – Unused Products Only
Returns are only accepted within 30 days of the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your product, please contact us at email@example.com. To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase.
Several types of goods are exempt from being returned, such as gift cards and downloadable software products. These goods are identified on the website and during the ordering process as being non-returnable.
Please do not send your purchase back to the manufacturer.
10.2 Exchanges (Defective/Damaged Products Only)
90 Day Exchange Policy – Defective Products Only
If you believe you have a defective product, please contact us at firstname.lastname@example.org.
Defective products may only be exchanged within 90 days of purchase. In order to process your exchange, we will need your order number, description of your setup (including photos if available), and any other information about your use of the product that may help us understand the potential defect.
In the event that a product is determined to be defective due to a manufacturer error or defective materials, we will repair or exchange the product as needed. If Bestven determines that repair or replacement of a defective product is not practical, we will provide a refund.
Depending on where you live, the time it may take for your repaired/replacement product to reach you may vary.
10.3 Damaged in Shipment
Be sure to inspect your product once you receive it. Any damage from shipping must be reported to Bestven within 14 days of receipt of the product.
If you receive your product and it has been damaged during shipment, please email us at email@example.com right away. Include a description of the damages, and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Once your return product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
10.5 Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
10.6 Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
11. Credits Use Policy.
11.1. You are unable to transfer/sale your Bestven.com account credits to your friends/other accounts.
12. Account, Security & Ownership.
12.1. Account username should not be changeable.
12.2. You must fill up your profile as completed.
12.3. You must use your account yourself & change your password twice ever week if possible (For security reason).